Annual Maintenance Contract (AMC) Support
The Annual Maintenance Contract is provided to our customers to ensure timelyIf your support need is long term you must look for Cognizance AMC or Ongoing Maintenance Support. AMC customer service calls are given priority over regular service calls ensuring minimal downtime and quicker redressal of complaints.
For all your Cognizance support requirements, a dedicated resource with a backup resource will be identified and providing the following highlighted points
- Monthly Visit
- Basic troubleshooting
- Install Windows patches
- PC Clean-up (if required)
- Full Scan & Remove malware, virus (if found)